Testimonials

Customer Rating

Posted: 22/12/2011

I would recommend your facilities as I found everything to be of a high standard

John A Stephens

Customer Rating

Posted: 26/11/2011

The food was lovely and especially when you consider the number of people being catered for - several people commented on how nice it was. Better communication around timings of the desert would have helped but not a major issue

KPMG

Customer Rating

Posted: 11/11/2011

Our words cannot express enough how pleased we are of having worked with each and everybody of you. Nothing was ever a problem and the promptness in solving any one issue was impressive. Each of your staff knew exactly where to be or what to do since the start of the event and that to us is down to a fantastic team work. Please do pass our comments and gratitude to all you feel need to get this. Thank you once again for your outstanding cooperation and we truly hope to be able to work with you in the near future.

Difficult Airways Society (DAS)

Customer Rating

Posted: 30/06/2011

As an AGM venue this worked really well. Our registrars, Equinity, felt that in terms of flow it was one of the best they had worked at themselves. Having totally taken over the venue meant that we didn’t have other people walking in on the meeting and knew that anyone in the building should belong to our meeting. The food was extremely good for a venue of this kind. Can particularly recommend the lamb tagine and bread and butter pudding. We were really satisfied with all aspects of service. Heather was a pleasure to work with.

Tesco Stores Limited

Customer Rating

Posted: 30/06/2011

Overall, the East Midlands Conference Centre is an exceptional venue; the whole experience on the day is a tribute to your efficient staff. The high standard of everything from food to the meeting rooms to staff and outstanding and very much appreciated by QAA. Notably, your staff demonstrated their professionalism, helpfulness and were engaging throughout the day – part of the buzz, which made for such a lively and enjoyable conference for everyone. The customer service was excellent, efficient and helped QAA to achieve a smoothly run conference. In particular, I would like to thank personally Beverley who helped me greatly during the registration with producing extra badges for me.

Quality Assurance Agency

Customer Rating

Posted: 1/04/2011

Our conference was a great success & we can not thank you enough for everything you do to make our lives so much easier! It is always a pleasure to work with you leading up to & during the Conference. The food was delicious as always and we're sure to be in touch again very soon

Physio First

Customer Rating

Posted: 24/03/2011

I am writing to thank you for the excellent service we received at our Chamber Annual dinner. I would like to express my greatest thanks to you and your team for all the help and assistance we received during he run up and on the day of the Annual Dinner. Everyone was extremely accommodating and helpful and nothing was too much trouble at any time. Without exception, everyone said the food was excellent and the service received was first class. The event was a huge success for all concerned. Thank you once again and we look forward to holding more events at The East Midlands Conference Centre.

DNCC

Attitude is so important, and the staff were lovely. One of the ladies serving refreshments noted a couple of participants were wearing their coats and asked them about this, then went to get the AC turned down a little. This is so perceptive - the story was told to me by a lecturer visiting from another university who was impressed. The staff were flexible, e.g moving our tea break back an hour. The attitude was very 'can do' and positive.

School of Nursing

I wanted to thank you both for your help with our Research Staff Conference last Wednesday. The venue was great, and all the staff who I worked with were very helpful. Our event ran smoothly and this was aided by the great team at EMCC. In particular, Wayne and Anthony were a real help with my speaker presentations and running the event on the day. Please pass on my thanks to them for service with a smile!

The University of Nottingham

Our event on 16 February went very well and everyone was extremely pleased with the efficient and professional way we were dealt with and we would definitely consider using your facilities in the future.

The University of Nottingham

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